200 Hillwood Ave, Falls Church, VA 22046

(703) 241-1900

200 Hillwood Ave, Falls Church, VA 22046

(703) 241-1900

The Richards Team

The success of Richards Heating & Air Conditioning Co. is a credit to all of its employees. Throughout the entire company, a feeling of pride in our work, dedication to our job and respect for our customers prevails. Each person at Richards is proud to be part of a highly-respected team.

Our Management Team
The company was founded in 1959 by John Richard (Dick) Smith. Today the company continues as a 2nd generation family business with all four of Dick’s children (Jim Smith, John Smith, Richard Smith and Debbie Smith) serving as the ownership and management team. Each member of the company’s management team brings their own formidable experience and qualifications. This team, along with their wide experience, gives Richards an outstanding leadership position in the industry. Our approach ensures an efficient and knowledgeable response to our customers’ needs.

Deborah Smith, President

Jim Smith, Vice President

John Smith, Vice President

Richard Smith, Vice President

Despina Malloy, Manager

Mickey Meneses, Installation Supervisor

Wayne Shenk, Comfort Consultant

Mike Jackson, Comfort Consultant

Joe Smith, Sales Support / Cust. Svc. Rep

Sherlyn Sultan, Service Contracts / Cust. Svc. Rep.

Dorothy Smith, Customer Service Rep

Theresa Hoyer, Dispatcher / Cust. Svc. Rep
Ongoing Training
Richards has brought in technical experts from manufacturers and major equipment companies to advise and instruct the entire Richards team in new installation and service techniques. This ongoing training program keeps us current on today’s technological advances.


Luis did an excellent job today on my system. He showed me everything and explained the heating issue thoroughly. I asked several ‘what if’ questions and he is definitely an expert. Great advisor and friendly, professional service.

Jen C