Recognized for Experience, Training, & Service Consistency
Why Richards?
Since 1959, Richards Heating & Air Conditioning Co. has been designing, installing and servicing residential air conditioning and heating systems in the Washington Metropolitan area. We work in existing homes with homeowners to address their comfort concerns and their heating and air conditioning equipment. We install “total comfort conditioning” systems to meet the unique configurations of individual homes, recommending systems that fit each customer’s needs. At Richards, we are proud of our work and are dedicated to maintaining a reputation in the industry and the community as reliable professionals.
Richards Air Conditioning was founded in 1959 by Dick Smith. What began with a station wagon, two vans and a plumbing truck grew with the opportunity for homes to add air conditioning systems. Today, Richards remains a family business, and carrying on that business is a responsibility we take seriously. The name on our trucks and uniforms represents who we are at work and in the community.
Richards is a fully licensed and insured mechanical, gas fitting, and electrical contractor. We qualify in the installation and service of all aspects of heating & air conditioning systems- so there’s no need to call in subcontractors.
Concern for our customers exists throughout the company. Whether it is a helpful, pleasant voice on the phone, a sales engineer’s professional advice or a service call at a crisis moment, we want you to be glad you chose Richards. We are a low-pressure company, and we provide homeowners with options so they can make decisions that fit their home and budget.
Communication and transparency guide our work. When complications arise, we let the homeowner know immediately so they remain part of the process. As a family business, we also make it possible for homeowners to speak with the owner when they call the office. Many new customers come to us through referrals, and some customers are the children of our original clients. The many letters of thanks and compliments received from customers are a strong testimonial to our commitment to customer satisfaction.
Meet Our Team
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Deborah Smith President -
Richard Smith Vice President -
Despina Malloy Manager -
Mickey Meneses Installation Manager -
Mike Jackson Comfort Consulatant -
Joe Smith Sales Manager -
Sherlyn Sultan Service Contracts / Customer Service Representative -
Dorothy Smith Customer Service Representative -
Theresa Hoyer Dispatcher
Hands-On Excellence from the Very Beginning
Founder Dick Smith: Building a Legacy of Trust
The Original Richards Team on the Road
The Richards Creed
- Never consider a job well done until both you and your customer are completely satisfied.
- Use only quality materials, tools and workmanship. Shortcuts lead to shortcomings, and trouble for everybody.
- Develop deep knowledge in total comfort conditioning only. Avoid the temptation to stray into sidelines, however lucrative they may seem. Stick to, and stay abreast of the latest developments in comfort conditioning.
- Keep abreast of the latest equipment produced in each field every year, and utilize this equipment in the most efficient and economical manner.
- For the protection of your customer, always be completely insured (even though you may never need the insurance). Richards carries in excess of $3,000,000.00 in insurance of all kinds.
- Be as clean and as neat as possible in a customer’s home. It also means a complete clean-up after each job, leaving the customer’s home as we found it.
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Flexible Financing Comfort That Fits Your BudgetOur team can help you explore financing solutions designed to fit your home and your plans. -
Trusted Comfort is Just a Step Away Experience-Driven Comfort Solutions That Protect Your Home Year After YearWhether you’re scheduling a repair, planning a system upgrade, or looking for ongoing maintenance, you can count on solutions shaped by decades of hands-on expertise and a commitment to doing the job right. -
Seasonal Savings A Little Extra Value, When It HelpsFrom tune-ups to system upgrades, explore current offers designed to add value—not pressure.