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Service Plans

Preferred Service Plans

To save on utility bills and service calls, we urge you to take a preventive approach to heating and cooling. All of your heating and cooling systems should be included in a regular inspection and maintenance program.

We offer several competitively priced Preferred Service Plans tailored to the needs and equipment of our customers. All of our maintenance and repair work is performed by our own capable and professionally-trained technicians. Service Plans are available for gas furnaces, air conditioners, heat pump systems, humidifiers and electronic air cleaners. Listed below are the basic plans we offer.

Benefits of a Planned Maintenance Agreement

  • Improved Efficiency
  • Improved Performance
  • Extended Equipment Life
  • Priority Customer Service
  • Inflation Protection
  • Agreement is Transferable
  • 10% Discount For Repair Parts (Plans A & B)*
  • No Charge For Repair Parts (Plan C)*

PLAN A

Planned Maintenance* 
This agreement includes two planned maintenance inspections per year to help prevent breakdowns and to maintain efficiency. During these visits we will inspect and advise you of any needed repairs. No repairs will be made without your approval. In addition, you will receive a 10% discount on any repair parts as well as priority service. We service our Preferred Service Agreement and Warranty customers first. Labor for all repairs will be charged at prevailing rates.

PLAN B

Planned Maintenance + Repair Labor* 
This agreement includes everything from Plan A plus no charge for labor.* You pay only for parts and materials needed to repair you unit.*

PLAN C

Planned Maintenance + Repair Labor + Repair Parts* 
This agreement includes everything from Plan B plus most of the common parts will be replaced or repaired when inoperative at no charge. The complete list of covered items is found on our Preferred Service Plan enrollment form.*

*Please refer to the Preferred Service Plan enrollment form for details, exclusions, terms and conditions. Coverage for humidifiers, electronic air cleaners and condensate pumps available for Plans B & C for an additional charge.

For more information, details or pricing, please call our office at (703) 844-3822.

Hear From Our Happy Customers

    Patient & Helpful
    “They worked surprisingly quietly and were very efficient in removing my old, dated HVAC, then completed the installation of our new system. They were very patient & helpful with teaching us about our new system and walked me through the thermostat.”
    - Adam H.
    We Had a Very Positive Experience
    “Richard’s replaced our aging heat pump unit. The team was very professional and took care to avoid damaging the floors & walls. They did a good job removing the old system & cleaning up. They took time to make sure we were comfortable.”
    - John R.
    First Rate Service
    “I have used Richards for many years at several properties because they are honest & dependable. They never disappoint, and today’s furnace & humidifier repair was no exception. Very polite, considerate, and very professional.”
    - Edward S.
    Great Experience With Richard’s
    “Fast & responsive with heating issues this winter. Old system that has stopped working twice - called and able to get same-day service. Both times the tech had heating back & working within a matter of hours. Appreciate reliable, fast service from ”
    - Melissa B.
    Thanks For The Great Service
    “We value Richard’s’ professional work and have come to rely on them to keep our 2008 heating system running until we are ready to replace it. Always professional, courteous, & responsive - no wonder that Richards is the go-to HVAC expert.”
    - Julie H.
    Richards Gets an A+ From Me!
    “I am absolutely pleased with the services that Richard’s heating provided to me in early December. I had been without heat for several days until I called Richards. They sent out a technician the same afternoon!”
    - Marc F.
    Highly Recommend Richards
    “Richard's installed a whole-home humidifier with the furnace they had recently replaced. The team did a fantastic job! Quick, clean, & professional leading up to and on the day of the work. I will continue to use & recommend Richard's for any HVAC ”
    - Blake P.
    Very Responsive & Professional
    “The team throughout the entire process was amazing! They completely replaced our HVAC system, and not only did they show up exactly on time, but they also answered every question along the way and did a great job.”
    - Rich H.
    The Best HVAC Service in Town
    “Richard’s Heating and AC replaced my entire HVAC system, including a humidifier, air filter, and smart thermostat. They accommodated my request for a specific installation date, showed up on time, and completed the job the same day.”
    - Donna V.