Falls Church: (703) 241-1900 Ashburn: (703) 723-1103 Rockville: (301) 762-5761

Serving Northern VA & Montgomery County, MD for Fifty Years!

Preferred Service Plans

To save on utility bills and service calls, we urge you to take a preventive approach to heating and cooling. All of your heating and cooling systems should be included in a regular inspection and maintenance program.

We offer several competitively priced Preferred Service Plans tailored to the needs and equipment of our customers. All of our maintenance and repair work is performed by our own capable and professionally-trained technicians. Service Plans are available for gas furnaces, air conditioners, heat pump systems, humidifiers and electronic air cleaners. Listed below are the basic plans we offer.

Benefits of a Planned Maintenance Agreement

  • Improved Efficiency
  • Improved Performance
  • Extended Equipment Life
  • Priority Customer Service
  • Inflation Protection
  • Agreement is Transferable
  • No Charge For Repair Parts (Plan C)*
  • 10% Discount For Repair Parts (Plans A & B)*

PLAN A

Planned Maintenance*
This agreement includes two planned maintenance inspections per year to help prevent breakdowns and to maintain efficiency. During these visits we will inspect and advise you of any needed repairs. No repairs will be made without your approval. In addition, you will receive a 10% discount on any repair parts as well as priority service. We service our Preferred Service Agreement and Warranty customers first. Labor for all repairs will be charged at prevailing rates.

PLAN B

Planned Maintenance + Repair Labor*
This agreement includes everything from Plan A plus no charge for labor.* You pay only for parts and materials needed to repair you unit.*

PLAN C

Planned Maintenance + Repair Labor + Repair Parts*
This agreement includes everything from Plan B plus most of the common parts will be replaced or repaired when inoperative at no charge. The complete list of covered items is found on our Preferred Service Plan enrollment form.*

*Please refer to the Preferred Service Plan enrollment form for details, exclusions, terms and conditions. Coverage for humidifiers, electronic air cleaners and condensate pumps available for Plans B & C for an additional charge.

For more information, details or pricing, please call our office at 703-241-1900.

Client Testimonials

  • “At Richards we are proud of every job we do and we work to ensure that our customers’ expectations are exceeded in every way. We would be happy to have the opportunity to add your name to our growing list of satisfied customers.”

    —Richard Smith

  • “It was a pleasure doing business with you. Your salespeople and installation team were responsive, knowledgeable, courteous and patient. A very professional job.”

    —John Edwards, Sterling, VA

  • “I am a realtor and I see good jobs and bad. I will recommend you to others—well done!”

    —Gordon Ball, Falls Church, VA

  • “Richards A/C is an incredible organization from the ground up. Quite simply the best!”

    —Joseph C. Barnes, Annandale, VA

  • “Since 1962 Richards has been one of my favorite companies. It is a pleasure doing business with you.”

    —Nancy Miron, Arlington, VA

  • “You are a professional, honest and responsible company that I enjoy dealing with and (I) do not hesitate to tell others about your work. I show it off all the time too.”

    —John C. Howland, Oak Hill, VA

  • “All of our dealings with Richards have been great. Furnace, hot water heater & new air conditioner. It is a pleasure doing business with you.”

    —James Nass, Herndon, VA

  • “Richards’ installation of a new furnace and air conditioning system represents high value at a fair price which justifies their high ratings by local consumer evaluation groups.”

    —David A. Measels, Springfield, VA

  • “I really appreciated Richard taking the time to come to my home and consult with me on the best solution. Excellent sales presentation followed by delivering what was promised. Very impressive.”

    —W. B. Goodwin, Reston, VA

  • “I would like to commend the technicians who installed the new unit. They appeared to be competent and professional & worked without delay to complete the work on time.”

    —Warren T. Rountree, Alexandria, VA

  • “One of the most pleasant major contracting experiences ever!”

    —Rogers W. Howard, Vienna, VA

  • “I was very impressed by the professionalism and friendliness of all Richards employees I came in contact with.”

    —Eric Kettner, Falls Church, VA

  • “We were thrilled with the work Richards had done with our home! From start to finish, the installation of our heating and air conditioning systems were handled with utmost professionalism. We look forward to working with you again in the near future as we tackle our new addition.”

    —Susan Chagares, McLean, VA

  • “I was very satisfied with the work performed and the price for the equipment and installation. Your estimator and installation people did a good job.”

    —Ralph E. Gonzales, Burke, VA

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