Falls Church: (703) 241-1900 Ashburn: (703) 723-1103 Rockville: (301) 762-5761
Serving Northern VA & Montgomery County, MD for Fifty Years!
Falls Church: (703) 241-1900 Ashburn: (703) 723-1103 Rockville: (301) 762-5761
Serving Northern VA & Montgomery County, MD for Fifty Years!
Consumers demand technician excellence, and NATE-certified technicians deliver.
NATE stands for North American Technician Excellence, and it's the only nationwide certification program accepted by the entire heating, ventilation, air conditioning, and refrigeration (HVACR) industry – contractors, manufacturers, the Air Conditioning Contractors of America (ACCA), and technicians themselves.
NATE is a voluntary certification program designed to ensure that qualifying technicians have a core set of competencies and can be trusted by the consumers who hire them. NATE is the culmination of several years' worth of work by ACCA and other industry organizations to establish one single, nationwide certification.
Over the past few years, NATE has grown considerably. More than 20,000 technicians have been NATE-certified and the list continues to grow. With a strong endorsement from the leading manufacturers of HVACR equipment, NATE certification is the standard by which all technicians should be judged.
Nearly 90 percent of consumers do. Ask your contractor if he or she employs NATE-certified technicians, and request that only NATE-certified technicians service your system. Some contractors choose to show off their NATE-certified status in ACCA's online Contractor Locator, and others do not. Be sure to ask.
Yes! The NATE certification is rigorous and voluntary. There are other third-party certification programs out there, but they have suspiciously high "pass" rates. NATE has the lowest pass rate and is the only nationwide certification program endorsed by the HVACR industry across all levels. Technicians, contractors, manufacturers, utilities, educators, wholesalers, and leading industry trade associations support NATE, and industry organizations such as ACCA have helped develop the tests to ensure they maintain high professional standards.
In short ... ask for NATE-certified technicians. And look for the NATE patch!
© Air Conditioning Contractors of America Association, Inc., www.acca.org. Reprinted with permission
“At Richards we are proud of every job we do and we work to ensure that our customers’ expectations are exceeded in every way. We would be happy to have the opportunity to add your name to our growing list of satisfied customers.”
—Richard Smith
“It was a pleasure doing business with you. Your salespeople and installation team were responsive, knowledgeable, courteous and patient. A very professional job.”
—John Edwards, Sterling, VA
“I am a realtor and I see good jobs and bad. I will recommend you to others—well done!”
—Gordon Ball, Falls Church, VA
“Richards A/C is an incredible organization from the ground up. Quite simply the best!”
—Joseph C. Barnes, Annandale, VA
“Since 1962 Richards has been one of my favorite companies. It is a pleasure doing business with you.”
—Nancy Miron, Arlington, VA
“You are a professional, honest and responsible company that I enjoy dealing with and (I) do not hesitate to tell others about your work. I show it off all the time too.”
—John C. Howland, Oak Hill, VA
“All of our dealings with Richards have been great. Furnace, hot water heater & new air conditioner. It is a pleasure doing business with you.”
—James Nass, Herndon, VA
“Richards’ installation of a new furnace and air conditioning system represents high value at a fair price which justifies their high ratings by local consumer evaluation groups.”
—David A. Measels, Springfield, VA
“I really appreciated Richard taking the time to come to my home and consult with me on the best solution. Excellent sales presentation followed by delivering what was promised. Very impressive.”
—W. B. Goodwin, Reston, VA
“I would like to commend the technicians who installed the new unit. They appeared to be competent and professional & worked without delay to complete the work on time.”
—Warren T. Rountree, Alexandria, VA
“One of the most pleasant major contracting experiences ever!”
—Rogers W. Howard, Vienna, VA
“I was very impressed by the professionalism and friendliness of all Richards employees I came in contact with.”
—Eric Kettner, Falls Church, VA
“We were thrilled with the work Richards had done with our home! From start to finish, the installation of our heating and air conditioning systems were handled with utmost professionalism. We look forward to working with you again in the near future as we tackle our new addition.”
—Susan Chagares, McLean, VA
“I was very satisfied with the work performed and the price for the equipment and installation. Your estimator and installation people did a good job.”
—Ralph E. Gonzales, Burke, VA
